The Indian Post Office: A Comprehensive Guide to Services, Schemes, and Contact Information


The Indian post office has been a cornerstone of the country’s communication and financial system for over a century. With its extensive network, reliable services, and various schemes, the post office plays a vital role in connecting people across India. In this comprehensive guide, we will explore the Indian post office’s services, schemes, contact information, and important details such as Indian post office time, post office PPF interest rate, post office contact number, interest rate of post office RD, PPF interest rates in post office, post office scheme for senior citizens, and savings in the post office.

I. Overview of the Indian Post Office 

The Indian post office, also known as India Post, is a government-operated postal system that serves the entire nation. It is one of the largest postal networks in the world, with over 1.55 lakh post offices spread across rural and urban areas. The Department of Posts, under the Ministry of Communications, oversees the functioning of the Indian post office.

II. Services Offered by the Indian Post Office

1. Mail Services: 

a. Speed Post: 

Speed Post is the premium express mail service offered by the Indian post office. It provides fast and reliable delivery of parcels, letters, and documents across India and to over 220 countries worldwide. 

b. Registered Post: 

Registered Post offers an added layer of security for important documents or valuable items. Each item is assigned a unique registration number, and its movement is tracked until delivery. 

c. Parcel Services: 

The Indian post office provides cost-effective parcel services for sending packages weighing up to 35 kg domestically and 20 kg internationally.

2. Financial Services: 

a. Post Office Savings Account: 

The post office savings account is a basic savings account that allows individuals to deposit and withdraw money easily. It offers competitive interest rates and can be opened with a minimum balance requirement. 

b. Public Provident Fund (PPF): 

PPF is a long-term savings scheme offered by the Indian post office. It offers enticing interest rates and advantageous tax incentives. The interest rate of PPF in the post office is determined by the government and is subject to change periodically. 

c. Recurring Deposit (RD): 

The post office RD is a systematic savings scheme where individuals can deposit a fixed amount every month for a predetermined period. The interest rate of post office RD is also set by the government. 

d. Senior Citizen Savings Scheme (SCSS): 

SCSS is a specialized savings scheme designed for senior citizens. It offers higher interest rates and serves as an excellent investment option for retirees.

III. Interest Rates in Post Office Schemes 

Interest rates in post office schemes are revised periodically based on prevailing market conditions. As of the latest update, the interest rates for popular post office schemes are as follows:

  • Post Office Savings Account: The interest rate for post office savings account is 4% per annum.
  • PPF: The PPF interest rate in the post office is currently 7.1% per annum.
  • RD: The interest rate of post office RD is 5.8% per annum.
  • SCSS: The senior citizen savings scheme offers an interest rate of 7.4% per annum.

IV. Contact Information for the Indian Post Office 

For any queries or assistance regarding post office services, individuals can reach out using the following contact information:

  • Phone: The general contact number for the Indian post office is 1800-11-2011 (toll-free).
  • Website: The official website of India Post provides comprehensive information about services, schemes, and post office locations.
  • Local Post Office: Individuals can visit their nearest post office to get information, avail services, and resolve any concerns

V. Indian Post Office Time and Working Hours 

The Indian post office operates on weekdays, i.e., Monday to Friday, and half-day on Saturdays. The working hours may vary slightly depending on the location and type of post office. Generally, the Indian post office operates from 9:30 am to 5:30 pm on weekdays and from 9:30 am to 1:30 pm on Saturdays. However, it’s essential to note that these timings are subject to local variations, and it’s advisable to check with the specific post office for their operating hours.

VI. Post Office PPF Interest Rate and Benefits 

The Public Provident Fund (PPF) is a popular long-term savings scheme offered by the Indian post office. It provides individuals with an attractive interest rate and tax benefits. As mentioned earlier, the current PPF interest rate in the post office is 7.1% per annum. The interest is compounded on a yearly basis and remains exempt from taxation. Moreover, contributions made to the PPF account are eligible for tax deductions under Section 80C of the Income Tax Act. The PPF scheme entails a mandatory 15-year holding period, allowing individuals to make partial withdrawals once the sixth fiscal year is concluded.

VII. Interest Rate of Post Office RD and Features 

The post office Recurring Deposit (RD) is a systematic savings scheme that allows individuals to deposit a fixed amount every month for a specified tenure. The interest rate of post office RD is currently 5.8% per annum. The RD scheme has a tenure of five years, and the minimum monthly deposit required is Rs. 100. The interest earned on the RD account is taxable, and TDS (Tax Deducted at Source) is applicable if the interest exceeds Rs. 10,000 in a financial year. On maturity, the total deposit amount, along with the accumulated interest, is returned to the account holder.

VIII. Post Office Scheme for Senior Citizens 

The Indian post office offers a specialized savings scheme known as the Senior Citizen Savings Scheme (SCSS). This scheme is designed to provide financial security and regular income to senior citizens. The SCSS offers an attractive interest rate, which is currently 7.4% per annum. To be eligible for the scheme, individuals must be 60 years or above. The maximum investment limit in the SCSS is Rs. 15 lakh, and the tenure of the scheme is five years, extendable for an additional three years. The interest earned on SCSS accounts is taxable, but the investment amount is eligible for tax deductions under Section 80C of the Income Tax Act.

IX. Importance of Savings in Post Office 

Savings in the post office provide individuals with a secure and reliable avenue to accumulate wealth and achieve financial goals. The post office offers various savings schemes with competitive interest rates, making it an attractive option for individuals seeking stable returns. Moreover, post office savings schemes are backed by the government, providing a sense of trust and security. These schemes cater to individuals with different investment preferences and risk profiles, allowing them to choose the most suitable option for their financial needs.


The Indian post office serves as a multifaceted institution, providing essential postal services and an array of financial schemes. From mail services to savings accounts, PPF, RD, and specialized schemes for senior citizens, the post office caters to diverse needs. The interest rates in post office schemes, such as PPF and RD, are subject to periodic revisions by the government. Individuals can contact the post office through the toll-free contact number provided or visit the official website for more information. With its extensive reach and reliable services, the Indian post office continues to play a crucial role in connecting people and facilitating financial inclusion across the nation.

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